In the Industry 4.0 era, driven by a shift in customer expectations from product delivery to the enablement of outcomes, companies are increasingly realizing the need to redefine their offerings, accelerate and broaden innovation, and deliver solutions in partnership with ecosystem partners.
We can now witness this evolution from single-capability to cross-value chain capabilities in several specific areas:
With partners constantly redefining their roles in the market, they will need to enable four cornerstone elements to set up a long-lasting and flexible partner infrastructure and stay ahead in the current disruptive environment:
As new players are coming in, existing players are expanding their roles, companies are expecting more value, and ecosystems are getting more complex. With more changes coming, companies and partners need to work together in an integrated manner.